The Planning Collective- Feedback Form

Customer Feedback

We value your feedback to assist us to improve the service that we provide to our clients.

We ask for your help by completing this short survey and welcome your additional comments.

Each year we will be completing a Consumer Consultation Group (online) please let us know if you would like to participate and we will send out further information directly.

Your name

Preferred contact method and contact details (optional)

My personal and cultural preferences are respected: *

Strongly agreeAgreeUnsureDisagree

Information is presented to me in a way that I can understand: *

Strongly agreeAgreeUnsureDisagree

I have been provided with support to understand my NDIS plan and NDIS processes: *

Strongly agreeAgreeUnsureDisagree

I have choice and control over the services and supports that are engaged for me: *

Strongly agreeAgreeUnsureDisagree

My support coordinator is available when I need them, and responds to my queries within a reasonable timeframe: *

Strongly agreeAgreeUnsureDisagree

Since working with my support coordinator, I have learned more about the NDIS and how to get the support I need: *

Strongly agreeAgreeUnsureDisagree

Overall, the quality of support and advice I have received: *

Exceeded my expectationsMet my expectationsWas below my expectations

Would you like to participate in our Consumer Consultation Group Yearly? *

YesNo

If you feel dissatisfied with the support you have received, please provide further information:

Is there anything else you would like us to know?

Do you want someone from The Planning Collective to contact you to discuss your feedback?

Thank you for taking the time to provide us with your feedback. The insights you have shared will help us to continue to grow and develop as an organisation.

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